A Complete Guide to WhatsApp Chatbots: Features and Platforms
A WhatsApp chatbot is more than just an automated messaging utility; it is an intelligent virtual assistant designed to help with the engagement of the customer, answering queries, offering support, and even guiding through transactions within the most-used WhatsApp platform. Since billions of people use WhatsApp around the world, placing a chatbot here is not only smart but also a necessity. It allows businesses to communicate in ways that can feel personal, familiar, and immediate.