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ITIL 4 Foundation certification

ITIL 4 Foundation certification

Submitted by • November 19, 2020 docs.google.com

In this course participants receive an introduction to the Information Technology Infrastructure Library version 4, commonly known as ITIL® 4. ITIL 4 provides a set of guiding principles and best practices that are commonly used by organizations around the world to generate value and deliver high-quality and cost-effective services to consumers and customers.

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