Submitted by cognixiacom • November 22, 2020
docs.google.com
In this course participants receive an introduction to the Information Technology Infrastructure Library version 4, commonly known as ITIL® 4. ITIL 4 provides a set of guiding principles and best practices that are commonly used by organizations around the world to generate value and deliver high-quality and cost-effective services to consumers and customers.
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- Category: Education
- Tags: itil v4 certification